← Xero status

Xero outage history

Official incidents, ongoing and resolved.

  • Minor · No longer listed as active

    Global: Subscriptions - some customers are unable to purchase and management subscriptions

    · Unavailable

  • Major · No longer listed as active

    Global: Xero - Some customers may be experiencing some errors in product and inability to view invoice PDFs.

    · Unavailable

  • Minor · Resolved

    Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub

    · < 1m

  • Minor · Resolved

    Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub

    · < 1m

  • Minor · Resolved

    Degraded Performance: US Payroll (Powered by Gusto)

    · 2h 53m

  • Minor · Resolved

    Degraded Performance: US Payroll (Powered by Gusto)

    · 6h 38m

  • Minor · Resolved

    UK: HMRC connected services

    · 59m

  • Critical · Resolved

    US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero

    · 51m

  • Major · Resolved

    ATO services may be unavailable

    · 26m

  • None · Resolved

    Global : Xero apps unavailable on Apple App Store

    · 2h 10m

  • None · Resolved

    Global: Invoicing/Contacts and Payroll - Brief latency in some areas on Xero

    · < 1m

  • Minor · Resolved

    UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT)

    · 47h 36m

  • Major · Resolved

    Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central

    · 6h 24m

  • Major · Resolved

    Global: Syft Native Budget and Cashflow Manager - Error when accessing Native Budget and Cashflow Manager

    · 16m

  • Minor · Resolved

    UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll)

    · 22h 35m

  • Major · Resolved

    ATO services may be unavailable

    · 4h 5m

  • Minor · Resolved

    AU: Customers are experiencing errors when using Activity Statement Prefill

    · 7h 22m

  • Minor · Resolved

    UK: MTD IT - Some customers receiving errors

    · 3h 56m

  • Major · Resolved

    AU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services.

    · 2h 27m

  • Critical · Resolved

    UK: Tax - MTD and VAT unavailable

    · 3h 49m