Global: Payroll - some customers may be experiencing errors when accessing Payroll

Resolved

Minor impact

Started

Lasted 2h 3m

View official incident ↗

Updates

  1. Resolved

    Our team has resolved the issue impacting our customers experiencing errors in Xero. We apologise for any inconvenience this has caused.

  2. Monitoring

    Our team has implemented a fix and we are currently monitoring the results.

  3. Investigating

    We are aware that some customers trying to access Payroll in Xero are experiencing an error. Our team is investigating this with urgency.