Resolved incident
Global: Payroll - some customers may be experiencing errors when accessing Payroll
Xero · Minor · Started
- Duration
- 2h 3m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
Our team has resolved the issue impacting our customers experiencing errors in Xero. We apologise for any inconvenience this has caused.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Xero
We are aware that some customers trying to access Payroll in Xero are experiencing an error. Our team is investigating this with urgency.
Monitoring
Xero
Our team has implemented a fix and we are currently monitoring the results.
Resolved
Xero
Our team has resolved the issue impacting our customers experiencing errors in Xero. We apologise for any inconvenience this has caused.