Global: Bank Reconciliation - some customers are expecting an issue with reconciling

Updates

1. Resolved

   5 months ago

   Our team has resolved the issue impacting some customers trying to reconcile transactions in Xero. We apologise for any inconvenience this has caused. A product release caused this feature to become temporarily unavailable.

2. Monitoring

   5 months ago

   Our team has implemented a fix and we are currently monitoring the results.

3. Investigating

   5 months ago

   We are aware some customers trying to reconcile transactions in Xero are experiencing an error screen. Our team is investigating this with urgency.