Resolved incident
Global: Bank Reconciliation - some customers are expecting an issue with reconciling
Xero · Minor · Started
- Duration
- 1h 5m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
Our team has resolved the issue impacting some customers trying to reconcile transactions in Xero. We apologise for any inconvenience this has caused. A product release caused this feature to become temporarily unavailable.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Xero
We are aware some customers trying to reconcile transactions in Xero are experiencing an error screen. Our team is investigating this with urgency.
Monitoring
Xero
Our team has implemented a fix and we are currently monitoring the results.
Resolved
Xero
Our team has resolved the issue impacting some customers trying to reconcile transactions in Xero. We apologise for any inconvenience this has caused. A product release caused this feature to become temporarily unavailable.