Global: Xero - some customers may be experiencing issues in Xero

Resolved

Major impact

Started

Lasted 1h 3m

View official incident ↗

Updates

  1. Resolved

    Our team has resolved the issue impacting customers trying to navigate and use Xero. We apologise for any inconvenience this has caused. A product release caused some features in Xero to become unavailable, and a rollback has restored service.

  2. Monitoring

    Our team has implemented a fix and we are currently monitoring the results.

  3. Identified

    We are aware some customers trying to access Xero are experiencing slowness or errors. Our team is investigating this with urgency