Resolved incident
Global: Xero - some customers may be experiencing issues in Xero
Xero · Major · Started
- Duration
- 1h 3m
- Severity
- Major
- Status
- Resolved
Summary
Major · Resolved
Our team has resolved the issue impacting customers trying to navigate and use Xero. We apologise for any inconvenience this has caused. A product release caused some features in Xero to become unavailable, and a rollback has restored service.
Event timeline
How this incident unfolded, from the official status page.
Identified
Xero
We are aware some customers trying to access Xero are experiencing slowness or errors. Our team is investigating this with urgency
Monitoring
Xero
Our team has implemented a fix and we are currently monitoring the results.
Resolved
Xero
Our team has resolved the issue impacting customers trying to navigate and use Xero. We apologise for any inconvenience this has caused. A product release caused some features in Xero to become unavailable, and a rollback has restored service.