Resolved incident

ATO services may be unavailable

Xero · Major · Started

Duration
4h 5m
Severity
Major
Status
Resolved

Summary

Major · Resolved

The ATO has resolved their issue impacting customers trying to file tax returns from Xero.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Xero

    ATO is experiencing an outage. Our team is working with the ATO to resolve the issue as soon as possible. Please check our Xero Status page for updates and try again later.

  2. Identified

    Xero

    Our team are aware of an issue with the ATO where customers cannot file tax returns or STP filings. We are monitoring the outage and will work to keep you update as the ATO works to resolve the issue.

  3. Monitoring

    Xero

    The ATO has implemented a fix and we are currently monitoring the results.

  4. Resolved

    Xero

    The ATO has resolved their issue impacting customers trying to file tax returns from Xero.