Resolved incident

Degraded Performance: US Payroll (Powered by Gusto)

Xero · Minor · Started

Duration
2h 53m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Gusto has resolved the issue.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Xero

    We're aware that some US customers may experience slowness when using US Payroll in Xero due to an issue on Gusto's side. Gusto is currently investigating and working on a fix. We'll provide an update as soon as we can.

  2. Monitoring

    Xero

    Gusto has implemented a fix and we are currently monitoring the results.

  3. Resolved

    Xero

    Gusto has resolved the issue.