Resolved incident
Global: Invoicing - some customers may be experiencing issues with accessing invoicing in Xero.
Xero · Major · Started
- Duration
- 1h 4m
- Severity
- Major
- Status
- Resolved
Summary
Major · Resolved
Our team has resolved the issue impacting customers trying to access invoicing in Xero. We apologise for any inconvenience this has caused. A product release caused invoicing to become unavailable. We learn from every incident and put measures in place to prevent issues from happening again.
Event timeline
How this incident unfolded, from the official status page.
Identified
Xero
We have identified what is preventing our customers trying to access invoicing in Xero. This is our top priority and we will update you as soon as we can.
Monitoring
Xero
Our team has implemented a fix and we are currently monitoring the results.
Resolved
Xero
Our team has resolved the issue impacting customers trying to access invoicing in Xero. We apologise for any inconvenience this has caused. A product release caused invoicing to become unavailable. We learn from every incident and put measures in place to prevent issues from happening again.