Resolved incident

Global: Invoicing - Some customers are experiencing errors or slowness when accessing Invoicing in Xero

Xero · Minor · Started

Duration
1h 46m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Our team has resolved the issue impacting some customers experiencing slowness or errors when accessing invoicing in Xero. We apologise for any inconvenience this has caused. Our technical team identified this was caused a momentary period of issues with network connectivity, and our team has restored service.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Xero

    We are aware of some customers experiencing slowness or receiving errors when accessing Invoicing in Xero. Our team is investigating this with urgency.

  2. Resolved

    Xero

    Our team has resolved the issue impacting some customers experiencing slowness or errors when accessing invoicing in Xero. We apologise for any inconvenience this has caused. Our technical team identified this was caused a momentary period of issues with network connectivity, and our team has restored service.