Resolved incident
Global: XPM - Some customers are experiencing errors or slowness when accessing client lists in Xero
Xero · Minor · Started
- Duration
- 7m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
Our team has resolved the issue impacting customers trying to access client lists and client insights in Xero. We apologise for any inconvenience this has caused. Within 24 hours we’ll update this page with a brief summary
Event timeline
How this incident unfolded, from the official status page.
Investigating
Xero
We are aware some customers are experiencing errors or slowness when accessing client lists in Xero. Our team is investigating this with urgency.
Monitoring
Xero
Our team has implemented a fix and we are currently monitoring the results.
Resolved
Xero
Our team has resolved the issue impacting customers trying to access client lists and client insights in Xero. We apologise for any inconvenience this has caused. Within 24 hours we’ll update this page with a brief summary