Global: XPM - Some customers are experiencing errors or slowness when accessing client lists in Xero

Updates

1. Resolved

   6 months ago

   Our team has resolved the issue impacting customers trying to access client lists and client insights in Xero. We apologise for any inconvenience this has caused. Within 24 hours we’ll update this page with a brief summary

2. Monitoring

   6 months ago

   Our team has implemented a fix and we are currently monitoring the results.

3. Investigating

   6 months ago

   We are aware some customers are experiencing errors or slowness when accessing client lists in Xero. Our team is investigating this with urgency.