US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero

Resolved

Critical impact

Started

Lasted 51m

View official incident ↗

Updates

  1. Resolved

    Gusto has resolved the issue impacting US customers trying to access and use US Payroll. For further insights, check <a href-"https://gustoapi.statuspage.io/incidents/6f4lcjk2w7vz">Gusto's Status Page</a>

  2. Monitoring

    Gusto has implemented a fix and we are currently monitoring the results.

  3. Identified

    We're aware that customers are currently unable to access US Payroll in Xero, due to an issue on Gusto's side. Our Product Team is working with Gusto to restore service. This is our top priority and we will update you as soon as we can.