Resolved incident

Global: Errors when using Xero

Xero · Minor · Started

Duration
59m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Our team has resolved the issue causing customers to experience errors in Xero. We apologise for any inconvenience this has caused. This was related to a recent configuration change which was rolled back.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Xero

    We are aware that some customers are experiencing errors or issues when using Xero. Our technical teams are investigating this with urgency.

  2. Identified

    Xero

    We have identified what is causing some customers to experience errors when using Xero and we're working on a fix now. This is our top priority and we will update you as soon as we can.

  3. Resolved

    Xero

    Our team has resolved the issue causing customers to experience errors in Xero. We apologise for any inconvenience this has caused. This was related to a recent configuration change which was rolled back.