Resolved incident

UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll)

Xero · Minor · Started

Duration
22h 35m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

HMRC has resolved the issue that caused delayed responses from its services.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Xero

    We're aware that UK customers using CIS, Personal tax, Partnership Tax, Payroll and Corporation tax may experience a delay in filings processing. This is due to our systems receiving errors from HMRC's services. We have contacted HMRC for assistance.

  2. Identified

    Xero

    HMRC have let us know that there is an ongoing investigation into the delayed responses from their services which is impacting UK customers using CIS, Personal tax, Partnership Tax, Payroll and Corporation tax.

  3. Monitoring

    Xero

    HMRC has resolved the issue that caused delayed responses from its services. We are monitoring the results.

  4. Resolved

    Xero

    HMRC has resolved the issue that caused delayed responses from its services.