Degraded Performance: US Payroll (Powered by Gusto)

Resolved

Minor impact

Started

Lasted 6h 38m

View official incident ↗

Updates

  1. Resolved

    Gusto has advised that they have resolved the issue.

  2. Monitoring

    Gusto has implemented a fix and we are currently monitoring the results.

  3. Identified

    We're aware that some customers may experience errors when accessing Jobs and Contractors using US Payroll in Xero due to an issue on Gusto's side. Gusto have identified the cause and currently working on a fix.