Resolved incident

Degraded Performance: US Payroll (Powered by Gusto)

Xero · Minor · Started

Duration
6h 38m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Gusto has advised that they have resolved the issue.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Xero

    We're aware that some customers may experience errors when accessing Jobs and Contractors using US Payroll in Xero due to an issue on Gusto's side. Gusto have identified the cause and currently working on a fix.

  2. Monitoring

    Xero

    Gusto has implemented a fix and we are currently monitoring the results.

  3. Resolved

    Xero

    Gusto has advised that they have resolved the issue.