Resolved incident

Global: Xero- some customers may be experiencing issues in Xero

Xero · Major · Started

Duration
31m
Severity
Major
Status
Resolved

Summary

Major · Resolved

Our team has resolved the issue affecting customers trying to access Xero. We apologise for the disruption this, and the other incidents today, have caused. We know how important reliable access to Xero is for you, and we appreciate your patience.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Xero

    We are aware some customers trying to access Xero are experiencing an error. Our team is investigating this with urgency.

  2. Identified

    Xero

    We have identified what is preventing customers from navigating in Xero. This is our top priority and we will update you as soon as we can.

  3. Resolved

    Xero

    Our team has resolved the issue affecting customers trying to access Xero. We apologise for the disruption this, and the other incidents today, have caused. We know how important reliable access to Xero is for you, and we appreciate your patience.