UK: MTD IT - Some customers receiving errors

Resolved

Minor impact

Started

Lasted 3h 56m

View official incident ↗

Updates

  1. Resolved

    Our team has resolved the issue impacting some UK customers trying to submit via MTD IT. This was due to a recent release, which we have deployed a fix for.

  2. Monitoring

    Our team has implemented a fix and we are currently monitoring the results.

  3. Identified

    We have identified the cause of the issue where some UK customers trying to submit via MTD IT are receiving error messages. Our team are working on a fix for this issue.

  4. Investigating

    We are aware some UK customers trying to submit filings via MTD IT are receiving error messages. Our team is investigating this with urgency.