Resolved incident

Global: Xero HQ - Some customers are experiencing errors or slowness when navigating XPM and Xero HQ

Xero · Minor · Started

Duration
3h 13m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Our team has resolved the issue impacting some partners when navigating XPM and Xero HQ. We apologise for any inconvenience this has caused.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Xero

    We are aware of some customers experiencing slowness or receiving errors when navigating Xero HQ. Our team is investigating this with urgency.

  2. Investigating

    Xero

    We are continuing to investigate this issue.

  3. Investigating

    Xero

    Our team has resolved the issue impacting some partners when navigating XPM and Xero HQ. We apologise for any inconvenience this has caused.

  4. Resolved

    Xero

    Our team has resolved the issue impacting some partners when navigating XPM and Xero HQ. We apologise for any inconvenience this has caused.