Resolved incident

Global: Reporting - Errors loading reports

Xero · Major · Started

Duration
43m
Severity
Major
Status
Resolved

Summary

Major · Resolved

Our team has resolved the issue some customers were experiencing trying to load reports. We apologise for any inconvenience caused.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Xero

    We are aware that some customers trying to load reports are experiencing error messages or pages not loading. Our team is investigating this with urgency.

  2. Monitoring

    Xero

    Our team has implemented a fix and we are currently monitoring the results.

  3. Resolved

    Xero

    Our team has resolved the issue some customers were experiencing trying to load reports. We apologise for any inconvenience caused.