Global: Reporting - Errors loading reports

Resolved

Major impact

Started

Lasted 43m

View official incident ↗

Updates

  1. Resolved

    Our team has resolved the issue some customers were experiencing trying to load reports. We apologise for any inconvenience caused.

  2. Monitoring

    Our team has implemented a fix and we are currently monitoring the results.

  3. Investigating

    We are aware that some customers trying to load reports are experiencing error messages or pages not loading. Our team is investigating this with urgency.