Global: Xero - some customers would be experiencing errors when logging in.

Resolved

Minor impact

Started

Lasted 27m

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Updates

  1. Resolved

    Our team has resolved the issue impacting our customers experiencing errors in Xero. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity with one of our external providers and has restored service.

  2. Monitoring

    We're aware some customers would have experienced issues with accessing and using Xero from 1-1:10am UTC. Our team have implemented a fix and we're monitoring the results.