Resolved incident
Global: Invoice Emails - some invoice, quote and statement emails may be delayed
Xero · Minor · Started
- Duration
- 3h 24m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
Our team has resolved the issue impacting customers trying to send invoices, quotes and statements from Xero. All emails should be delivered, and we apologise for any inconvenience this has caused.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Xero
We are aware that customers trying to send invoices, quotes and statements from Xero are experiencing a delay in those emails being delivered. Our team is investigating this with urgency. Please note that all emails are being queued and will be sent once this issue is resolved.
Monitoring
Xero
Our team has implemented a fix and we are currently monitoring the results.
Resolved
Xero
Our team has resolved the issue impacting customers trying to send invoices, quotes and statements from Xero. All emails should be delivered, and we apologise for any inconvenience this has caused.