Past incident

Global: Subscriptions - some customers are unable to purchase and management subscriptions

Xero · Minor · Started

Duration
Unavailable
Severity
Minor
Status
No longer listed as active

Summary

Minor · No longer listed as active

Our team has implemented a fix and we are currently monitoring the results.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Xero

    We are aware that some customers trying to purchase and manage subscriptions in Xero are experiencing an error. Our team is investigating this with urgency.

  2. Monitoring

    Xero

    Our team has implemented a fix and we are currently monitoring the results.