Resolved incident
Global: Workpapers - some customers may be experiencing an error page when navigating Workpapers.
Xero · Minor · Started
- Duration
- 37m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
Our team has resolved the issue impacting some partners trying to navigate in Workpapers. We apologise for any inconvenience this has caused. A product release caused Workpapers to become unavailable, and a rollback restored service.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Xero
We are aware that some partners trying to navigate in Workpapers are experiencing an error page. Our team is investigating this with urgency.
Monitoring
Xero
Our team has implemented a fix and we are currently monitoring the results.
Resolved
Xero
Our team has resolved the issue impacting some partners trying to navigate in Workpapers. We apologise for any inconvenience this has caused. A product release caused Workpapers to become unavailable, and a rollback restored service.