Resolved incident

Global: Xero - some customers may be experiencing errors in Xero

Xero · Major · Started

Duration
30m
Severity
Major
Status
Resolved

Summary

Major · Resolved

Our team has resolved the issue impacting customers trying to navigate and use Xero. We apologise for any inconvenience this has caused. A product release caused Xero's accessing and core functions to become unavailable, and a rollback has restored service.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Xero

    We have identified what is impacting customers trying to navigate and use Xero This is our top priority and we will update you as soon as we can.

  2. Monitoring

    Xero

    Our team has implemented a fix and we are currently monitoring the results.

  3. Resolved

    Xero

    Our team has resolved the issue impacting customers trying to navigate and use Xero. We apologise for any inconvenience this has caused. A product release caused Xero's accessing and core functions to become unavailable, and a rollback has restored service.