Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO

Resolved

Major impact

Started

Lasted 2h 18m

View official incident ↗

Updates

  1. Resolved

    ATO has resolved the issue causing errors for AU customers when using prefill or lodge tax returns from Xero Tax.

  2. Monitoring

    The ATO has implemented a fix and we are currently monitoring the results.

  3. Identified

    We are aware of an issue with the ATO where customers are unable to prefill or lodge tax returns from Xero Tax. This is our top priority and we will update you as soon as we can.