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Making the switch from New Relic to OnlineOrNot

A quick guide to help you evaluate OnlineOrNot as a focused alternative to New Relic's synthetic monitoring.

What is New Relic?

New Relic is a full-stack observability platform offering APM, infrastructure monitoring, logging, and synthetic monitoring. While comprehensive, teams often find themselves paying for far more than they need.

What is OnlineOrNot?

OnlineOrNot helps software teams monitor their websites, APIs, and cron jobs with 30-second checks from multiple global locations. When something goes wrong, you get alerted via Email, SMS, Slack, Discord, PagerDuty, or webhooks.

Every check runs from multiple locations before alerting, eliminating false positives. You get fast detection without the noise that plagues other monitoring tools.

Status pages are included on all paid plans, letting you keep customers informed during incidents. And when you need help, you email the founder directly - no ticket systems or tiered support.

New Relic often presents three critical challenges for teams that just need uptime monitoring:

1. Synthetic monitoring isn't their strength

New Relic's core competency is APM and distributed tracing, not synthetic monitoring. Their uptime checking capabilities feel disconnected from their other products and lack the focus of dedicated monitoring tools.

2. Complex pricing and surprise bills

New Relic's consumption-based pricing sounds simple but becomes expensive fast. Data ingestion costs, user seats, synthetic check limits, and retention fees add up quickly. Teams regularly report bill shock as usage scales.

3. Heavy platform, steep learning curve

New Relic is a massive platform with hundreds of features. Getting value requires significant investment in learning, configuration, and ongoing maintenance. Many teams use less than 20% of what they pay for.

Compare New Relic Synthetics vs OnlineOrNot

FeatureNew RelicOnlineOrNot
Pricing modelPer-GB ingestion + seats + checksSimple $2/check/month
Check frequencyVariable by tier30 seconds on all plans
Setup complexityAgent install, extensive configNo agents, 5-minute setup
False-alarm preventionConfigurableMulti-location by default
Cron job monitoring
Status pagesNot includedIncluded on all paid plans
Bill predictabilityComplex, often surprisesCompletely predictable
Time to valueDays to weeksMinutes
SupportTiered by planDirect founder access

How OnlineOrNot improves reliability

Built for speed

30-second checks mean you catch issues 2x faster than tools with 60-second minimums. Multi-location verification eliminates false positives while maintaining fast detection. You get instant notifications via Slack, Discord, PagerDuty, SMS, or email.

Complete monitoring in one place

Monitor websites, APIs, cron jobs, and heartbeats from one dashboard. No need to piece together multiple tools or pay for features separately. SSL certificate expiry tracking is included on every check.

Status pages included

Keep your customers informed with beautiful, customizable status pages. Hosted on your domain with your branding, included on all paid plans. Subscribers get automatic notifications when incidents are created or resolved.

Direct founder support

When you need help, you email the founder directly. No ticket systems, no tiered support levels, no waiting days for a response. Most questions get answered within hours.

The migration process

Here's a proven process for successfully migrating to OnlineOrNot:

1. Sign up for free

Create your OnlineOrNot account with a 14-day free trial. No credit card required. Explore the dashboard and see how it works.

2. Add your critical monitors

Start with your most important endpoints. Add a handful of uptime checks for your core URLs, APIs, and any cron jobs you need to track.

3. Run in parallel

Run OnlineOrNot alongside your current tool for 1-2 weeks. Compare alert quality, response times, and overall experience.

4. Migrate fully

Once you're confident, move all your monitors to OnlineOrNot. Our team offers white-glove migration support - just email the founder directly.

5. Decommission the old tool

Cancel your old monitoring subscription. You'll likely save money while getting faster, more reliable monitoring.

Need to pitch OnlineOrNot to your bosses?

Here are the key points to help you get stakeholder buy-in:

"We'll catch issues before customers report them"

30-second monitoring means we detect outages 2x faster than most alternatives. Multi-location verification ensures we only get real alerts, not false positives.

"We're going to save money"

OnlineOrNot's transparent per-check pricing is often cheaper than per-monitor or tiered pricing models. No surprise overages or hidden fees.

"We get everything we need in one tool"

Uptime monitoring, cron job tracking, API monitoring, and status pages all in one place. No need to manage multiple subscriptions or piece together different tools.

"We can actually get support when we need it"

Direct access to the founder via email. No ticket systems, no tiered support, no waiting days for a response.

Frequently asked questions