None · Resolved
Intermittent Connectivity Issues Due to AWS US-WEST-2 Infrastructure Event
· 4m
Minor · Resolved
Voice Agent API: Google/Gemini LLM errors
· 1h 34m
None · Resolved
Elevated 5XX Errors for Flux STT Requests
· 2h 23m
None · Resolved
ISP Network-Related Issue
· < 1m
Minor · Resolved
Voice Agent third-party provider Instability (Anthropic LLMs)
· 2h 16m
None · Resolved
Degraded performance on Nova streaming STT
· < 1m
Minor · Resolved
Elevated errors when using Google Gemini models with Voice Agent
· 10h
Minor · Resolved
400 errors with PreRecorded STT ("REMOTE_CONTENT_ERROR" / "failed to return valid data") when passing a URL
· 6h 13m
Minor · Resolved
Degraded performance — Flux streaming Speech-to-Text
· 27h
None · Resolved
Outbound networking issues affecting STT, TTS streaming and batch service
· < 1m
Minor · Resolved
Voice Agent - Elevated 4xx Error Rates
· < 1m
Minor · Resolved
Elevated 5XX Errors for Non-English Batch STT Requests with Redaction
· 9m
Minor · Resolved
Intermittent 404 HTTP errors Batch STT English
· 1h 49m
Minor · Resolved
Voice Agent third-party provider instability (ChatGPT 4o)
· 24h 20m
None · Resolved
Outbound networking issues affecting STT fetch requests and callbacks, Dashboard API requests, and Voice Agent 3rd party providers
· < 1m
Minor · Resolved
Voice Agent third-party provider instability (Claude Sonnet 4.5)
· 180h 37m
Minor · Resolved
Voice Agent third-party provider instability (Google Gemini LLMs)
· 242h 22m
None · Resolved
Issues with downstream LLM provider in Voice Agent API
· 6h 52m
None · Resolved
Outbound networking issues affecting STT PreRecorded API requests with callbacks, TTS Batch (HTTP) requests with callbacks, and Voice Agent API BYO 3rd party providers (LLM and TTS)
· 74h 20m
None · Resolved
Degraded API Performance
· < 1m