← BigCommerce status

BigCommerce outage history

Official incidents, ongoing and resolved.

  • Minor · Resolved

    Paypal payment gateway reenabling itself on some checkouts

    · 4h 31m

  • Major · Resolved

    Payment issues with Cybersource V2 provider

    · 9h 54m

  • Major · Resolved

    Availability Issues

    · 2h 53m

  • Minor · Resolved

    Issue impacting checkout on a subset of stores

    · 4h 36m

  • None · Resolved

    Unexpected Staff Action Logs

    · < 1m

  • None · Resolved

    Issues with B2B Edition

    · 4h 29m

  • Minor · Resolved

    Issue with B2B Edition

    · 15m

  • None · Resolved

    Elevated HTTP 500 errors

    · < 1m

  • None · Resolved

    Elevated error rate on Storefront for a subset of US stores

    · < 1m

  • Minor · Resolved

    Storefront Availability Issues for Subset of AU Stores

    · 23m

  • Minor · Resolved

    B2B Ninja Quote emails are failing to send

    · 54h

  • Minor · Resolved

    Search issues for some merchants using custom search integrations such as Klevu

    · 1h 9m

  • Minor · Resolved

    Storefront Search Stability Issues for Subset of US Stores

    · 47m

  • Minor · Resolved

    Meta API Latency Causing Delayed Meta CAPI Event Delivery

    · 39m

  • Major · Resolved

    Analytics Incident

    · < 1m

  • Major · Resolved

    Storefront Search Issues for Subset of AU Stores

    · 9m

  • Minor · Resolved

    Card payment issues for Bank of New Zealand provider (3DS)

    · 21m

  • Minor · Resolved

    Issues changing currency on storefronts

    · 1h 14m

  • Minor · Resolved

    Some exports stalling

    · 27m

  • Minor · Resolved

    Meta Outage Causing Disruption to Meta CAPI Integrations

    · 37m