← Braze status

Braze outage history

Official incidents, ongoing and resolved.

  • Minor · Resolved

    EU01 & EU02 Dashboard Errors

    · 7h 15m

  • Critical · Resolved

    US02 Dashboard and SDK increased errors

    · 21m

  • None · Resolved

    Gmail consumers experiencing banners indicating missing spam checks

    · 7h 32m

  • Minor · Resolved

    Email delivery issues

    · 2h 55m

  • None · Resolved

    SMS outbound sending delays

    · < 1m

  • Critical · Resolved

    US05 Dashboard Errors

    · 48m

  • Major · Resolved

    EU01 REST API and SDK Data Collection Errors

    · 43m

  • Major · Resolved

    US01 and US03 Dashboard and SDK Errors

    · 1h

  • None · Resolved

    US02 Dashboard and SDK Errors

    · 11m

  • None · Resolved

    US-10 Dashboard Outage - October 8, 2025

    · < 1m

  • None · Resolved

    EU02 Dashboard errors

    · < 1m

  • Minor · Resolved

    Increased latency in Outbound Messaging for all clusters

    · 28m

  • Major · Resolved

    AWS US East 1 outage

    · 7h 20m

  • Minor · Resolved

    Increased error rates for REST and SDK services across US clusters

    · 24m

  • Minor · Resolved

    Degraded performance for Dashboard and Time Series data in US05

    · 7m

  • Major · Resolved

    Issue impacting US01 and US05 clusters

    · 26m

  • Minor · Resolved

    SMS Delivery Delays and Failures to and from Multiple Networks in US for a Subset of Short Codes

    · 3h 52m

  • Minor · Resolved

    Issue impacting US clusters

    · 49m

  • Major · Resolved

    Issue impacting US06 AND EU02 services

    · 1h 1m

  • Minor · Resolved

    Degraded performance in Outbound Messaging and Data Processing on EU01

    · 31m