Resolved
Elevated 5xx errors on Help Center
· 50m
Resolved
Email Forwarding is experiencing difficulties
· 13h 13m
Resolved
Conversations API: Elevated errors and latency
· 2h 26m
Resolved
Elevated 5xx errors on Help Center
· 58m
Resolved
Increased errors and latency with Inbox
· 2h 53m
Resolved
Attachments using the Android SDK not working
· 2h 39m
Resolved
Errors when accessing some articles
· < 1m
Resolved
Increased errors and latency with the Helpdesk
· 3m
Resolved
Workflows and Reporting experiencing issues with Conversation Attributes
· 3h 22m
Resolved
Helpdesk functionality degraded
· 43m
Resolved
Delays in conversation processing
· 1h 4m
Resolved
Fin experiencing delays
· 12h 30m
Resolved
Inbound Phone calls not routing to Teammates
· 1h 9m
Resolved
Fin Performance Degradation
· 45m
Resolved
Delays in sending emails from Intercom
· 19m
Resolved
Whatsapp inbound customers experiencing intermittent issues sending media files
· 46h 8m
Resolved
Customers experiencing connection issues to the WhatsApp channel
· 41m
Resolved
Delayed and Blocked Email Sending to Yahoo email address
· 1h 30m
Resolved
Fin for Salesforce Errors
· 2h 3m
Resolved
Customers and teammates are currently unable to make or receive phone calls.
· 11m