Minor · Resolved
Session ingestion lag
· 21h 19m
None · Resolved
Some users are experiencing issues logging in.
· 1h 27m
None · Resolved
Survey Templates Unavailable
· 29m
None · Resolved
Reactivation issue
· 19h 30m
None · Resolved
Translation issues in Insights
· 2h 27m
None · Resolved
Survey creation errors
· 40m
None · Resolved
Some customers unable to modify their subscription
· 50m
None · Resolved
Errors when loading Hotjar Insights
· 3h 5m
None · Resolved
Bundle Discount applied incorrectly to some accounts
· 77h 30m
Critical · Resolved
Some session data not being ingested
· 39h 57m
None · Resolved
Ask responses briefly rejected
· < 1m
None · Resolved
Some plans not correctly activated
· 188h 12m
None · Resolved
Some upgrades not billed correctly
· 310h 8m
None · Resolved
Hotjar.com outage
· < 1m
Minor · Resolved
Survey responses with User Attributes containing datetimes are not triggering Zaps in Zapier
· 18h 33m
None · Resolved
Sign-up flow leads to Survey creation instead of Overview page
· 2h 58m
None · Resolved
Slack integration cannot be enabled
· 1h 52m
Critical · Resolved
Issues with billing system
· 2h 39m
None · Resolved
Some trials have been deactivated
· 24h 49m
None · Resolved
Session capture partially affected
· 3h 2m