← BigCommerce status

BigCommerce outage history

Official incidents, ongoing and resolved.

  • None · Resolved

    Search is degraded on a subset of stores

    · < 1m

  • Minor · Resolved

    Partial search unavailability

    · 41m

  • Minor · Resolved

    Partial search unavailability

    · 1h 34m

  • Major · Resolved

    Inaccurate product stock on category pages

    · 2h 57m

  • Minor · Resolved

    Webhooks Delay

    · 1h 6m

  • Critical · Resolved

    Contact Center System Outage

    · 6h 27m

  • Major · Resolved

    Unable to export Catalog using Modern Import/Export

    · 1h 5m

  • Minor · Resolved

    Delayed email delivery to Microsoft-hosted inboxes

    · 3h 24m

  • None · Resolved

    Search document updates delays in Control Panel and Storefront experience

    · 2h 23m

  • Minor · Resolved

    Search document updates delays in Control Panel experience.

    · 29m

  • None · Resolved

    B2B Ninja experiencing degradation in quote functionality

    · 5h 47m

  • Minor · Resolved

    B2B Ninja Add-To-Quote On Storefront Product Page timeouts

    · 1h 36m

  • Major · Resolved

    Single Sign-On (Microsoft) login issue for subset of stores

    · 29m

  • Minor · Resolved

    Intermittent Availability Issues for Australian-hosted stores

    · 25m

  • Minor · Resolved

    Elevated Response Times for Australia-hosted stores

    · 30m

  • Minor · Resolved

    Intermittent Availability Issues

    · 13m

  • None · Resolved

    Impossible to vault payment instrument when credit cart option is disabled in the PayPal Commerce and BigCommerce Payments integrations

    · 5h 55m

  • None · Resolved

    Unable to Submit Quotes on B2B Ninja

    · 34m

  • Minor · Resolved

    Stalled catalog import/export

    · 11h 30m

  • Minor · Resolved

    Intermittent Availability Issues

    · 2h 50m