← Heap status

Heap outage history

Official incidents, ongoing and resolved.

  • Minor · Resolved

    Some customers experiencing latency

    · 11h 26m

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  • Minor · Resolved

    Heatmaps: Issues Generating New Screenshots

    · 59h 46m

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  • Minor · Resolved

    Latency due to a global Amazon Web Services (AWS) issue

    · 12h 18m

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  • Minor · Resolved

    Heap Connect Sync Delays

    · 17h 27m

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  • Minor · Resolved

    EU Temporary Data Latency

    · 1h 27m

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  • Minor · Resolved

    Heap Connect Syncs: Possibility Of Stale Data

    · 6h 16m

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  • Minor · Resolved

    Heap Connect Syncs: Possibility Of Stale Data (US)

    · 23h 23m

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  • Minor · Resolved

    Latency in integration events impacting PA customers

    · 1h 8m

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  • Minor · Resolved

    Integration data not syncing

    · 9h 54m

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  • Critical · Resolved

    Session Replays Not Loading

    · 1h 59m

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  • Minor · Resolved

    Temporary Data Latency US - Resolved

    · 5h 34m

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