Minor · Resolved
Customers with multiple environments or saved properties are experiencing loading latency
· 16h 12m
Minor · Resolved
EU customers may be experiencing slightly longer-than-normal query times
· 9h 55m
Minor · Resolved
Heap Connect Sync Delays (Bigquery)
· 5h 6m
Minor · Resolved
Query failures impacting some customers in EU
· 2h 16m
Minor · Resolved
We are currently experiencing delays in Shopify data being available in the app for customers using the Heap/Shopify integration
· 6h 52m
Minor · Resolved
Temporary Data Latency - Investigating
· 2h 3m
Minor · Resolved
Heap Connect Syncs: Possibility Of Stale Data (EU Only)
· 3h 35m
Unknown · Resolved
Customers having to re-login in to Heap
· 95h 52m
Minor · Resolved
We are currently experiencing delays in 3rd party integrations events being available in the app
· 2h 54m
Minor · Resolved
Some customers may be experiencing errors when running queries
· 1h 19m
Minor · Resolved
Partial service disruption for some Heap/PA customers
· 11h 13m
None · Resolved
Some customers with Session Replay may be experiencing more limited retention in Heap
· 177h 36m
Minor · Resolved
Heap Connect Sync Delays (EU only)
· 4h 45m
None · Resolved
Heap Connect Syncs EU only: Possibility Of Stale Data
· 1h 2m
Minor · Resolved
Intermittent application performance degradation for Sense customers
· 4h 17m
None · Resolved
Heap Connect Syncs: Possibility Of Stale Data
· 2h 20m
Minor · Resolved
Queries failing to return
· 45m
Minor · Resolved
Metric alert latency -- Investigating
· 17h 33m
Minor · Resolved
Heap Connect Sync Delays for EU customers on Snowflake
· 12h 3m
Minor · Resolved
Heap Connect Syncs: Possibility Of Stale Data
· 3h 1m