Send alerts via SMS

OnlineOrNot integrates with your Twilio account to send SMS alerts.

Connect Twilio

1. Click Settings in the navigation menu

2. Click Integrations

3. Click Twilio

4. Click Connect to Twilio

   

5. Accept Twilio's permission screen

OnlineOrNot will automatically purchase a phone number in your Twilio account (~$1/month). This number is used to send you SMS alerts.

Add your phone number

1. Click Settings in the navigation menu

2. Enter your phone number

3. Click Save

   

Each team member who wants SMS alerts adds their own phone number in their settings.

Test the integration

After connecting, you can test your setup:

Test messages look like:

[OnlineOrNot TEST] Example.com is DOWN.
[OnlineOrNot TEST] Example.com is UP.

Tip: Save the Twilio phone number as a contact. This lets you customize the ringtone and receive alerts even in Do Not Disturb mode.

Geographic permissions

If your phone number is outside Twilio's default allowed regions, update your geographic permissions in Twilio.

Remove the integration

1. Click Settings > Integrations > Twilio
2. Click Remove Twilio Integration

This releases the phone number OnlineOrNot purchased.

Note: Twilio charges immediately for phone numbers. Rapidly adding and removing the integration will increase your Twilio bill.